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<h4 id="international-shipping">International Shipping</h4><p>Please note: all International orders are <strong>final sale.</strong></p><p>We process orders within 1-2 business days, excluding made-to-order items (5-8 business days). Orders placed after 12 pm EST are treated as if they came in the next business day. Expedited shipping does not expedite the processing time for made-to-order items. Choosing the wrong shipping method will delay the delivery time frame.</p><p><strong>*** Free Shipping insurance for orders$100+ and $1 for orders under $100 ***</strong></p><table><thead><tr><th>Country</th><th>Order Value</th><th>Standard</th><th>Fedex Express<br>(3-4 business days)</th></tr></thead><tbody><tr><td>Canada<br>(12-16 business days)</td><td>Under $200<br>$200+</td><td>$9.95<br>Free</td><td>$14.95<br>$9.95</td></tr><tr><td>Australia &amp; New Zealand<br>(16-20 business days)</td><td>Under $200<br>$200+</td><td>-<br>-</td><td>$30<br>$20</td></tr><tr><td>Europe<br>(12-16 business days)</td><td>Under $200<br>$200+</td><td>$14<br>$5</td><td>$30<br>$20</td></tr><tr><td>Asia, Middle East<br>(16-20 business days)</td><td>Under $200<br>$200+</td><td>$14<br>$5</td><td>$25<br>$15</td></tr><tr><td>Japan<br>(16-20 business days)</td><td>Under $200<br>$200+</td><td>$14<br>$9</td><td>$30<br>$20</td></tr></tbody></table>

Please note: all International orders are final sale. We process orders within 1-2 business days, excluding made-to-order items (5-8 business days). Orders placed after 12 pm EST are treated as if they came in the next business day. Expedited shippin

SHIPPING TIMEFRAME

INTERNATIONAL ORDERS

RETURNS

RETURN/EXCHANGE PROCESSING TIME

I NO LONGER HAVE THE ORIGINAL SHIPPING BOX

RETURNS & EXCHANGES

CANCEL/EDIT MY ORDER

CHANGE MY ADDRESS

TRACKING NOT UPDATING

MISSING/WRONG ITEM IN ORDER

LOST/STOLEN PACKAGE

ROUTE INSURANCE CLAIM

ORDER RELATED

INTERNATIONAL ORDER RETURNS

CUSTOMS & IMPORT CHARGES

RETURNED TO SENDER

CAN'T TRACK ORDER

SHIPPING TIMEFRAME + PRICING

PACKAGE RETURNED TO SENDER

MY TRACKING IS NOT UPDATING

Holiday Shipping Deadlines

SHIPPING

FIX HUGGIES THAT DO NOT CLOSE

FIX LOOSE STUD EARRING BACKS

JEWELRY CARE

WHY IS MY GOLD VERMEIL TARNISHED

WHY IS MY 14K GOLD TURNING DARK

MATERIALS & CARE

BACK NECKLACES

BRACELETS

NECKLACES

HUGGIES SIZE GUIDE

HEADPIECE

FIT GUIDES

International Shipping

Country	Order Value	Standard	Fedex Express (3-4 business days)
Canada (12-16 business days)	Under $200 $200+	$9.95 Free	$14.95 $9.95
Australia & New Zealand (16-20 business days)	Under $200 $200+	- -	$30 $20
Europe (12-16 business days)	Under $200 $200+	$14 $5	$30 $20
Asia, Middle East (16-20 business days)	Under $200 $200+	$14 $5	$25 $15
Japan (16-20 business days)	Under $200 $200+	$14 $9	$30 $20

SHIPPING TIMEFRAMEUpdated 5 days ago

International Shipping