EXCHANGESUpdated 10 minutes ago
Exchanges are only for U.S. orders. An exchange can be made within 30 days upon delivery date. It is easy to do on our portal! Please note: Customers who did not purchase Redo Package Protection at checkout may be responsible for return shipping costs and applicable return fees.
- If there is an outstanding balance, it must be paid in order for your exchange to be sent out.
- If the exchange cost less, then it will be issued by store credit.
Exchanges take 10-14 business days to process and may be longer if the product is no longer in stock. If your exchange is urgent, it is best to return your order and place a new order. Your promo will be refunded back to you but you must write your original order #.